How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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Xben (Hongkong) Tech Co., Limited

Address: Room 9042, 9/F, Block B, Sino-American Center, 15-17 Hing Yip Street, Email: support@xbenbike.com
Phone: +1 (302) 533 0209
Hours: 9:00am - 4:00pm PST

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